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Cracking the Code of Payment Processing Timeframes: A Merchant’s Guide

Time frames

Do you keep hearing settlement terms but aren’t sure what it means? A settlement term is an agreed period in which your card payment funds will be deposited into your bank account. The settlement terms can vary from next day to three days’ time. Settlement terms can also be referred to as a payment processing […]

Decoding the World of Card Payment Fees

Decoding card payment charge

When it comes to card payment, merchants find themselves in a maze of hidden fees and confusing terminology. It makes it hard to understand what you are paying for when your card processing statement arrives. Adding to the confusion, different acquirers use different wording for the same terms! Why transparent pricing matters Transparent pricing ensures […]

Choosing the Right Card Machine for Your Business

Card Terminal Choice

Navigating the complex world of card payments is essential for businesses. However, selecting the ideal payment platform can be a challenging task. The right choice depends on several factors, including your preferred payment methods, transaction volume, and connectivity options at your business premises. In this article, we will guide you through the process of choosing […]

Why Your Business Needs an EPOS-Compatible Card Terminal

In today’s fast-paced business environment, efficiency and accuracy are key cornerstones to a business’s success. Whether your business already operates an Electronic Point of Sale (EPOS) system or you are considering one, it’s crucial to understand the pivotal role of EPOS compatibility with your card payment processor and card terminal supplier. Having a seamless connection […]

Cable Connection to WIFI Access Point

Please follow this procedure carefully and only power on the terminal and WI-FI access point when instructed. 1. Plug the supplied network cable into the WAN socket in the Wi-Fi access point. Connect the other end to the internet source. 2. Plug the power supply into the Wi-Fi access point. 3. Plug the Wi-Fi access […]

Refund with Gratuity

If your terminal is configured for gratuities the ‘Refund’ transaction flow is as follows after you select ‘Refund’ from the transaction menu as described. 1. Press TICK to submit TOTAL amount. Press CLEAR to change one digit at time or press X to clear the entire amount and enter the correct amount. 2. Present/Insert/Swipe the […]

Display Icons

The following is an index to the icons shown in the status bar. Battery level indicator Signal strength indicator Connectivity indicators The following is an index to miscellaneous icons Additional icons Welcome screen graphics

Supervisor Functions

If configured, the default Supervisor Code (prior to terminal being installed) is set at 0000. The ‘Supervisor Code’ is designed to limit access to the ‘Supervisor Functions’ configured for certain transaction types or access to certain ‘Functions’ and ‘Function Codes’ on the terminal to those who have access to the code.Your terminal is shipped with […]

Display Icons

The following is an index to the icons shown in the status bar. Battery level indicator Signal strength indicator Connectivity indicators The following is an index to miscellaneous icons Additional icons Welcome screen graphics

Terminal Keyboard & Display Icons

Using the Terminal Keyboard and Display To enter numbers press the relevant keys. If you make a mistake you can correct this using the correction keys. Press the yellow key once to delete one character at a time. Press the red key once to delete the entire line; pressing the red key again will cancel […]