paynetworx purple logo cookie policy


Paynetworx Cookie Policy

Last updated: 8th March 2022


What is a cookie?


Cookies are small text file that are transferred to your mobile or computer when you visit an app or website. Paynetworx uses cookies and similar tracking technologies on our website. Some of these are necessary for the operation of the website, while others are used to support and improve your experience of the website and to tailor content to you.


Paynetworx uses the following cookies:


Essential cookies:

These are cookies that are necessary for our website to operate properly. These cookies ensure basic functionalities and security features of the website. No personal information is stored.

Functional cookies:

These cookies are used to recognise you when you return to our website. This allows us to personalise content and remember your preferences (for example, your choice of language).

Analytical cookies:

These allow us to view how our site is functioning, including if there are issues occurring whilst loading pages, or the number of visitors and their movement whilst using our website. This allows us to improve our website functionality for example, ensuring users find what they are looking for easily.

Marketing cookies:

These cookies record website visits including pages visited and links clicked on. We use this information to make our website and advertising more relevant to your interests. We may also share this information with third parties for this purpose, for example to run Facebook ad campaigns to our website visitors.


Managing Cookies

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you block all cookies (including essential cookies), you may not be able to access all parts of the site.


For more information on cookies and how to manage your preferences, please visit


Cookies used by Paynetworx


Find more information about the individual cookies we use, and the purpose for each cookies in the Cookie Policy table below.


First party cookies (created by Paynetworx)



  • Used to store session information
  • Expires in 30 days


Third party cookies (created by third-parties)


Cookies created by Google



  • Used to distinguish users
  • Expires in 2 years



  • Used to distinguish
  • Expires in 24 hours



  • Used to persist session state
  • Expires in 2 years



  • Contains campaign related information linked to Google Analytics and Google Ads accounts.
  • Expires in 90 days


Cookies created by Hotjar



  • Identifies a new user’s first session. Stores a true/false value indicating if this is the first time Hotjar saw this user. Used by Recording filters to indentify new user sessions
  • Used for analytics
  • Expires after the session



  • Used to detect first page view of user session. Stores a true/false response.
  • Used for analytics
  • Expires after the session



  • Set when customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures the behaviour in subsequent visits to the same site will be attributed to the same User ID
  • Used for analytics
  • Expires in 1 year



  • Set to let Hotjar know whether that user is included in the data sampling defined by your site’s pageview limit
  • Used for analytics
  • Expires in 30 minutes



  • Set to let Hotjar know whether that user is included in the data sampling defined by your site’s daily session limit
  • Used for analytics
  • Expires in 30 minutes


For more information about Hotjar, please visit


Cookies used by Facebook




  • Used to store and track visits across websites
  • Used for marketing
  • Expires in 3 months


For more information about Facebook Cookie Policy, please visit


This is the end of the Paynetworx Cookie Policy. To visit our Privacy Policy, please click here.


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