Customer Not Present (CNP) Telephone Order – Sale

Barclays

1. Tap the “Verifone” logo to access the Main menu.

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2. Tap “Grey Bar” at the bottom of the screen” to view more options below.

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3. Press “4” for “Card Not Present” option.

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4. In the “Card Not Present” Menu, there are options of CNP Transaction. Choose one appropriately. In this example, the “Sale Telephone Order” was selected.

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5. To initiate the Sale payment, just enter the required amount. After amount entered, press the “Green” button or “Green Circle” button to start the transaction.

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6. Now is the option to add the gratuity, Press “Green” to add gratuity or “Red” to skip.

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7. Use the keypad to enter the Card Number and press “Enter” to continue.

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8. Enter “Expiry Date” and press “Enter” to continue.

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9. Enter “CSC” and press “Enter” to continue.

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10. Enter “Address Number” and press “Enter” to continue.

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11. Enter “Postcode” and press “Enter” to continue.

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12. The device is showing transaction’s processing status.

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13. The device is showing transaction’s authorising message.

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14. The device is showing transaction’s authorising message.

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15. Press the “Green” button or “Green Circle” button to proceed or “Red” button or “Red Cross” button to cancel the transaction.

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16. The device is now connecting the server.

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17. After the transaction have been approved, the terminal will display a confirmation message as shown. Either press “Green Bar” at the bottom of the screen” or press “Green Circle” or “Enter” button to complete.

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18. After the card has been inserted, the device will print the merchant receipt with signature prompt.

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19. The device is showing the transactions processing status.

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20. When complete the terminal will return to the main menu.

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