Follow these easy steps to conduct a Desk 3500 Contactless Sale.
1. Press MENU at the ‘Idle Screen’ to display the ‘Transaction Menu’ and Select ‘Sale’.
2. This screen will be displayed. As you type in the transaction amount, it will change to the following step.
3. Press to confirm amount, or press to clear all digits, or press to clear one digit at a time and type in new value.
4. Present the contactless card to the terminal.
5. Contactless read is successful when all four status lights are lit and confirmation tone is heard.
6. Terminal connects to the acquirer using the configured connection method e.g. ‘Network cable’.
7. Terminal will display the result of the request i.e. ‘Approved’ or ‘Not Authorised’. Terminal will print the merchant receipt.
8. Tear off the receipt and press the green TICK if it is readable or press FEED to reprint the receipt. Press DOT if a cardholder receipt is required.
You have now completed a Desk 3500 Contactless Sale. For further assistance, please call our help desk below.
To discover more articles on how to use your Desk 3500, click here.
