Castles VEGA3000M Paper Roll Replacement

General

Follow the steps below to change / replace the Castles VEGA3000M Paper Roll.

When you first receive your terminal, one roll will be supplied in the box. It may be loose in the box or already in the terminal paper compartment. It’s vital that you use approved paper roll suppliers to ensure you terminal prints receipts correctly.

To change the roll:

1. With the terminal facing up, pull upwards on the lever located in the middle of the printer door.

open roll compartment in castles vega300m terminal

2. Discard any packing material from the paper roll. Place the roll in the compartment as shown in the diagram. The paper must feed from underneath the roll. The correct orientation of the paper is important (if you experience blank receipts, the paper may be incorrectly inserted or of the wrong specification). Pull a length of paper until it overflows from the top of the terminal.

placing the paper roll correctly in castles vega 3000m payment terminal

3. Close the printer door until an audible ‘click’ is heard.

4. Remove the excess paper by pulling down and tearing along the serrated edge.

closing the castles vega 3000m paper roll compartment

You can test if you have entered the till roll correctly by printing a duplicate receipt of your last transaction. You have now successfully changed the Castles VEGA3000M Paper Roll. For more assistance, find our help desk contact details below.

BRONZE

Simple EPOS functionality – intuitive design with all the functions you need just a tap away
Integrated card payments – automatic transfer of total to card machine
Cash management – record and control cash payments with end day reconciliation
Barcode scanning – scan barcoded items for efficient service
Product management – create and manage your product, services, and taxes instantly
Reports – instant access to sales and product reports on device and online
Unlimited users – unlimited till and web portal users
Supervisor approval – enforce supervisor approval for specific functionality
Web portal – free web portal providing central reports and management
Offline capable – keep selling even if the internet is down
Secure cloud backups – all data is backed up to our secure servers
Free updates – subscribing merchants receive free product updates

SILVER

Includes bronze +

Stock management – automated inventory control and reporting
Measured products – sell products by weight or length
Supplier management to centrally manage and report on suppliers
Stock containers – manage liquid stock and sell pints from barrels etc
Multiple stores – view, manage and support on all stores centrally
Import & export data – manage products, suppliers, customers and more in bulk
Fixed discounts – create pre-configured discounts for items or whole transactions
Secondary printer – operate a second printer to print order receipts
Configurable reasons – understand what has happened and why with configurable reasons
Enterprise class support – receive first-class support from our dedicated team
Enhanced reports – comprehensive reporting allowing you to fully manage your business
Age verification – setup age restricted items for both customers and clerks

GOLD

Includes Bronze & Silver +

Customer management – full CRM module to create and manage customers
Appointments – create and manage customer appointments
Multiple printers – operate multiple order printers for different stations
Modifiers – use product and list modifiers to alter an order before its printed
Text reminders – operate multiple order printers for different stations
Commission – assign product and user level commission rates
Tab management – suspend and resume transactions in store
Time keeping – reportable clocking in / out for all staff members