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Desk 5000 Contactless Sale

Follow these easy steps to conduct a Desk 5000 Contactless Sale.

1. From the idle screen, enter the amount and press ENTER.

enter payment amount on desk 5000

2. Insert / Swipe / Present screen is shown. Present the contactless card.

desk 5000 terminal is ready to conduct contactless sale, present card

3. Contactless read is successful when all four status lights are lit and confirmation tone is heard.

when four lights are visible on the top of the terminal screen, the terminal has read the contactless card successfully

4. Terminal connects to the acquirer.

terminal is connecting to the acquirer

5. Transaction is approved.

when transaction is approved, approved message will appear on screen

6. Terminal will print the merchant receipt.

desk 5000 will print merchant copy for contactless sale

7. Tear off the merchant receipt, the terminal will return to ready screen.

when merchant receipt has been printed, terminal will return to main menu with ready message displayed

8. If the cardholder requires a receipt, press F1 to print a duplicate.

press f1 in bottom left of screen to reprint merchant copy

You have now completed a Desk 5000 Contactless Sale. For further assistance, please call our help desk below.

To discover more articles on how to use your Desk 5000, click here.

BRONZE

  • Simple EPOS functionality – intuitive design with all the functions you need just a tap away
  • Integrated card payments – automatic transfer of total to card machine
  • Cash management – record and control cash payments with end day reconciliation
  • Barcode scanning – scan barcoded items for efficient service
  • Product management – create and manage your product, services, and taxes instantly
  • Reports – instant access to sales and product reports on device and online
  • Unlimited users – unlimited till and web portal users
  • Supervisor approval – enforce supervisor approval for specific functionality
  • Web portal – free web portal providing central reports and management
  • Offline capable – keep selling even if the internet is down
  • Secure cloud backups – all data is backed up to our secure servers
  • Free updates – subscribing merchants receive free product updates

SILVER

Includes bronze +
  • Stock management – automated inventory control and reporting
  • Measured products – sell products by weight or length
  • Supplier management to centrally manage and report on suppliers
  • Stock containers – manage liquid stock and sell pints from barrels etc
  • Multiple stores – view, manage and support on all stores centrally
  • Import & export data – manage products, suppliers, customers and more in bulk
  • Fixed discounts – create pre-configured discounts for items or whole transactions
  • Secondary printer – operate a second printer to print order receipts
  • Configurable reasons – understand what has happened and why with configurable reasons
  • Enterprise class support – receive first-class support from our dedicated team
  • Enhanced reports – comprehensive reporting allowing you to fully manage your business
  • Age verification – setup age restricted items for both customers and clerks

GOLD

Includes Bronze & Silver +
  • Customer management – full CRM module to create and manage customers
  • Appointments – create and manage customer appointments
  • Multiple printers – operate multiple order printers for different stations
  • Modifiers – use product and list modifiers to alter an order before its printed
  • Text reminders – operate multiple order printers for different stations
  • Commission – assign product and user level commission rates
  • Tab management – suspend and resume transactions in store
  • Time keeping – reportable clocking in / out for all staff members
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