Desk5000 Purchase with Cashback (PWCB)

General

In this article, learn how to complete a Desk5000 Purchase with Cashback, also known as PWCB. Your terminal is not pre-configured to allow for Sales with Cashback. If you would like Cashback mode enabled on your terminal please contact the terminal Helpdesk. Please note only debit cards can offer this functionality and the cashback limit is set by your acquirer.

You must ensure that this option is enabled on your acquirers Merchant Account. Contact your helpdesk to ensure that this option is available to you; this option may not be available for all account types.

1. From the idle screen start the transaction by keying in the amount, inserting or swiping the customer’s card or alternatively press menu key and select sale from the available options.

2. Enter the sale amount in pence (e.g. 2134 for £21.34) and press the green key.

3. If cashback is allowed for the customer’s card the terminal will display a cashback prompt. Enter the cashback amount in pence and press the green key. If cashback is not required press the green key without entering an amount.

4. The terminal will continue as per a normal sale, refer to the instructions for the appropriate sale transaction type to complete the transaction.

You have now completed Desk5000 Purchase with Cashback. For more assistance or to activate cashback with your merchant account, please call the helpdesk below.

To discover more features for your Desk 5000, click here.

BRONZE

Simple EPOS functionality – intuitive design with all the functions you need just a tap away
Integrated card payments – automatic transfer of total to card machine
Cash management – record and control cash payments with end day reconciliation
Barcode scanning – scan barcoded items for efficient service
Product management – create and manage your product, services, and taxes instantly
Reports – instant access to sales and product reports on device and online
Unlimited users – unlimited till and web portal users
Supervisor approval – enforce supervisor approval for specific functionality
Web portal – free web portal providing central reports and management
Offline capable – keep selling even if the internet is down
Secure cloud backups – all data is backed up to our secure servers
Free updates – subscribing merchants receive free product updates

SILVER

Includes bronze +

Stock management – automated inventory control and reporting
Measured products – sell products by weight or length
Supplier management to centrally manage and report on suppliers
Stock containers – manage liquid stock and sell pints from barrels etc
Multiple stores – view, manage and support on all stores centrally
Import & export data – manage products, suppliers, customers and more in bulk
Fixed discounts – create pre-configured discounts for items or whole transactions
Secondary printer – operate a second printer to print order receipts
Configurable reasons – understand what has happened and why with configurable reasons
Enterprise class support – receive first-class support from our dedicated team
Enhanced reports – comprehensive reporting allowing you to fully manage your business
Age verification – setup age restricted items for both customers and clerks

GOLD

Includes Bronze & Silver +

Customer management – full CRM module to create and manage customers
Appointments – create and manage customer appointments
Multiple printers – operate multiple order printers for different stations
Modifiers – use product and list modifiers to alter an order before its printed
Text reminders – operate multiple order printers for different stations
Commission – assign product and user level commission rates
Tab management – suspend and resume transactions in store
Time keeping – reportable clocking in / out for all staff members