Settlement

General

All Vega 3000 family terminals are configured to complete automatic end of day. To disable this feature please contact technical support. For the totals to display correctly, this must be completed during the ‘Banking Window’ time set by your Acquirer. During a Settlement, the terminal will connect to your acquirer(s) and ensure that all transactions processed have been received.

Procedure

Step 1
Ensure the terminal is at the Welcome screen and press the ‘MAIN MENU’ key to display the Reports and Terminal Menu. Select ‘BATCH’ and then select ‘SETTLE’.

Step 2
You may be requested to enter the Merchant Password.

Step 3
If your terminal is configured with multiple Acquirers, you can select the Acquirer you want to settle.
However, the selection of ‘ALL HOSTS’ is recommended. The terminal will connect to the selected
Acquirer(s) and print out the Settlement report. The Settlement totals will be reset to zero once
this process is complete.
If you do not complete this procedure, it may result in your terminal failing to automatically update
and may expose you to the risk of charge-backs.

Responses

Totals Agree / Balance Reconciled
Everything was received by your Acquirer(s) and the totals in the terminal match their totals.

Totals disagree / Out of Balance
There has been a discrepancy in the total value of the transactions that the Acquirer has and those in
the terminal (i.e. the totals are out of balance).
The terminal will print the error code ‘73’ on the receipt of each transaction after the discrepancy occurred. This will require you to review the receipt for that day’s transactions to find the one that caused the error. Once discovered you can contact the Acquirer to rectify the situation.
Please note: Manual program updates will reset the totals and may cause this response.

Totals unconfirmed
The terminal was unable to connect to your Acquirer(s). Please contact the technical help desk.

Cannot confirm
The terminal was unable to connect to your Acquirer(s). This is only displayed when the terminal has
previously attempted a Settlement that had a Totals Unconfirmed response.
Please note: If you are unsure of any aspect relating to the Settlement procedure, please contact
your technical help desk.

BRONZE

Simple EPOS functionality – intuitive design with all the functions you need just a tap away
Integrated card payments – automatic transfer of total to card machine
Cash management – record and control cash payments with end day reconciliation
Barcode scanning – scan barcoded items for efficient service
Product management – create and manage your product, services, and taxes instantly
Reports – instant access to sales and product reports on device and online
Unlimited users – unlimited till and web portal users
Supervisor approval – enforce supervisor approval for specific functionality
Web portal – free web portal providing central reports and management
Offline capable – keep selling even if the internet is down
Secure cloud backups – all data is backed up to our secure servers
Free updates – subscribing merchants receive free product updates

SILVER

Includes bronze +

Stock management – automated inventory control and reporting
Measured products – sell products by weight or length
Supplier management to centrally manage and report on suppliers
Stock containers – manage liquid stock and sell pints from barrels etc
Multiple stores – view, manage and support on all stores centrally
Import & export data – manage products, suppliers, customers and more in bulk
Fixed discounts – create pre-configured discounts for items or whole transactions
Secondary printer – operate a second printer to print order receipts
Configurable reasons – understand what has happened and why with configurable reasons
Enterprise class support – receive first-class support from our dedicated team
Enhanced reports – comprehensive reporting allowing you to fully manage your business
Age verification – setup age restricted items for both customers and clerks

GOLD

Includes Bronze & Silver +

Customer management – full CRM module to create and manage customers
Appointments – create and manage customer appointments
Multiple printers – operate multiple order printers for different stations
Modifiers – use product and list modifiers to alter an order before its printed
Text reminders – operate multiple order printers for different stations
Commission – assign product and user level commission rates
Tab management – suspend and resume transactions in store
Time keeping – reportable clocking in / out for all staff members