Training Mode

General

Please note: The Training Payment Card is not supplied with the terminal as standard.
Once the terminal is switched to Training Mode it enables the user to perform all transaction types without the actual transfer of funds. You may use normal Chip and PIN cards to perform these training transactions.

How to switch to Training Mode
Ensure the terminal is displaying the Welcome screen.
1. Press the ‘F1’ key to display the Transaction Menu.
2. Select ‘TERMINAL’ from the menu.
3. Select ‘TRAINING’ from the menu.
4. Type in the local password (default is 0000) and press the green ‘OK’ key.
5. The screen will display ‘SWITCH TO TRAIN MODE’.
6. Select ‘YES’ by pressing the green ‘OK’ key.
7. Press the ‘F1’ key to return to the Welcome screen.

Using Training Mode

Once in Training Mode, the text ‘TRAINING MODE’ will be printed on all receipts. Depending on the amount entered, the simulated response will be different, allowing staff to simulate all transaction outcomes. Use the Training Payment Card to start a transaction.
1. 0.01 to 100 (£0.01 to £1.00 or €0.01 to €1.00 in ROI) will display AUTH CODE XXXX.
2. 200 (£2.00 or €2.00 in ROI) will display REJECTED.
3. 300 (£3.00 or €3.00 in ROI) will display DECLINED BY CARD.
4. 400 (£4.00 or €4.00 in ROI) will display PICK UP CARD.
5. Any other amount will display INVALID AMOUNT.
6. If you are prompted for a cardholder PIN, use 1234.

How to leave Training Mode

Ensure the terminal is displaying the Welcome screen.
1. Press the ‘F1’ key to display the Reports and Terminal Menu.
2. Select ‘TERMINAL’ from the menu.
3. Select ‘TRAINING’ from the menu.
4. Type in the local password (default is 0000) and press the green ‘OK’ key.
5. The screen will display ‘LEAVE TRAINING MODE’.
6. Select ‘YES’ by pressing the green ‘ENTER’ key
7. Press the ‘F1’ key to return to the Welcome screen

Please note: Ensure you do not attempt live transactions in Training Mode as the funds will not be transferred into your bank account.

BRONZE

Simple EPOS functionality – intuitive design with all the functions you need just a tap away
Integrated card payments – automatic transfer of total to card machine
Cash management – record and control cash payments with end day reconciliation
Barcode scanning – scan barcoded items for efficient service
Product management – create and manage your product, services, and taxes instantly
Reports – instant access to sales and product reports on device and online
Unlimited users – unlimited till and web portal users
Supervisor approval – enforce supervisor approval for specific functionality
Web portal – free web portal providing central reports and management
Offline capable – keep selling even if the internet is down
Secure cloud backups – all data is backed up to our secure servers
Free updates – subscribing merchants receive free product updates

SILVER

Includes bronze +

Stock management – automated inventory control and reporting
Measured products – sell products by weight or length
Supplier management to centrally manage and report on suppliers
Stock containers – manage liquid stock and sell pints from barrels etc
Multiple stores – view, manage and support on all stores centrally
Import & export data – manage products, suppliers, customers and more in bulk
Fixed discounts – create pre-configured discounts for items or whole transactions
Secondary printer – operate a second printer to print order receipts
Configurable reasons – understand what has happened and why with configurable reasons
Enterprise class support – receive first-class support from our dedicated team
Enhanced reports – comprehensive reporting allowing you to fully manage your business
Age verification – setup age restricted items for both customers and clerks

GOLD

Includes Bronze & Silver +

Customer management – full CRM module to create and manage customers
Appointments – create and manage customer appointments
Multiple printers – operate multiple order printers for different stations
Modifiers – use product and list modifiers to alter an order before its printed
Text reminders – operate multiple order printers for different stations
Commission – assign product and user level commission rates
Tab management – suspend and resume transactions in store
Time keeping – reportable clocking in / out for all staff members