Generating a Z or X Report

Z Report To generate a Z Report, from the Main Menu shown, tap Admin Menu and choose “X/Z Balances”. This will print the report and reset all totals back to zero for the next business day. The Z Report contains the sales figure of the day, the refunds figure and the net total of these […]

Viewing System Information

To view the system information, from the Main Menu shown, tap Admin Menu and choose “System Info”. The device will print various information that can be used for issue diagnosis. Username The username of the currently logged in user User ID The user ID of the currently logged in user POS ID The Terminal ID […]

Reprinting and Viewing Receipts

To reprint and view previous receipts, from the Main Menu, choose “Reprint Manager”. You are able to print the last receipt, or choose a specific receipt using the receipt number, as shown in Figure 44. If you choose “Reprint Number”, you will be prompted to provide the receipt number before continuing. After choosing “Reprint Last” […]

Hotel Mode – Pre-Authorisation & Completion

Pre-Authorisation To conduct a Pre-Authorisation, from the Main Menu, choose “Pre-Auth”.   Key in the amount of the pre-auth and select “Done”, as shown in Figure 28.   As contactless cannot be used for a pre-auth, you will be prompted to “Swipe or Insert”, or complete the transaction with the “Card Not Present” feature as […]

Sale with Cashback

To conduct a sale with cashback, from the Main Menu, choose “Sale”. Key in the amount of the sale and select “Done”, as shown in Figure 10. You will be prompted to “Tap, Swipe or Insert”; or complete the transaction with the “Card Not Present” feature, as shown in Figure 17. As cashback can only […]

Using the POSitive Payment System

From the boot-up screen please click “Payments”, once the application has loaded you will be prompted for an ID and password, as shown in Figure 03. By default, both these fields are 1234. You will then be prompted to set a new password. This is the manager account. Once you are logged you will be […]

Network Connection – WiFi

To connect the device to Wi-Fi, please click the three lines in the top right-hand corner of the screen, and select “Wi-Fi Settings”, as shown in Figure 01. The device will then be redirected to the Wi-Fi settings page. The device will automatically search and bring up available Wi-Fi networks. Please complete the connection process […]

Power On/Off and Sleep Mode

Power On Press and hold the power button for three seconds until the screen powers on. Power off Press and hold the power button for three seconds until the power menu is shown. Tap power off, and then power off again. A “shutting down…” message will show when the terminal is turning off. Sleep mode […]

Pax A920 Paper Roll Replacement

Follow the steps below to learn how to do a Pax A920 Paper Roll Replacement. Removing the thermal paper roll To remove the thermal paper, turn the device over and pull the paper cover latch away from the device. The top section of the device will pivot downwards. To remove the paper, simply pull the […]