Castles VEGA3000M Terminal Diagram
Below is a Castles VEGA3000M Terminal Diagram that shows the features on the terminal itself. For more information about your terminal, click here.
Castles VEGA 3000M
Castles VEGA 3000M
Hotel Mode – Pre-Authorisation and Completion
The Vega 3000 family of terminals allow transaction types for use in the hotel industry. These transaction types are also relevant for other merchant categories such as car rentals. The transaction is performed in two parts: a ‘Pre-Authorisation’ and a confirming ‘Completion’. Hotel and Rental configuration, Express Check-Out feature (that allows Customer Not Present check-out) […]
VEGA3000M Sale with Cashback – Chip & Pin
In this article, learn how to complete a VEGA3000M Sale with Cashback – for a Chip & Pin card. This is similar to a regular Sale transaction and, if enabled, replaces the standard Sale transaction described previously. There is a facility to enter an additional figure for Cashback. Please note: This is a service that […]
VEGA3000M Contactless Sale
Follow these easy steps to conduct a VEGA3000M Contactless Sale. The terminal will offer contactless payment if: 1. The terminal supports the functionality. 2. The card supports the functionality. 3. The transaction amount is suitable. Step 1 When the terminal is ready to perform a Sale transaction it will show the ‘Enter amount screen. If […]
Castles VEGA3000M Swipe Sale
If your terminal cannot read the Chip on the presented Chip Card (or one is not present) you may be given the option to swipe the card’s magnetic stripe (located on the rear of the card). Follow the steps below to conduct a Castles VEGA3000M Swipe Sale. Step 1 When the terminal is ready to […]
Castles VEGA3000M Paper Roll Replacement
Follow the steps below to change / replace the Castles VEGA3000M Paper Roll. When you first receive your terminal, one roll will be supplied in the box. It may be loose in the box or already in the terminal paper compartment. It’s vital that you use approved paper roll suppliers to ensure you terminal prints […]
Communication Problems with GPRS Terminal
The normal sequence of messages displayed during a transaction using a GPRS connection is: CONNECTING VIA IP, CONNECTION MADE, PROCESSING NOW, APPROVAL XXXXXX CONNECTION MADE, PROCESSING NOW This message indicates the terminal has connected successfully. In this case, the display will show the response from your acquirer. If the terminal fails to connect on the […]
Battery Module Not Charging
Check the power supply or mains cable is plugged into a working electrical wall socket and that any switch is on. If an extension cable is being used, check the fuse. Check that the power supply is plugged into the socket on the rear of the charging stand or the rear of the terminal. If […]