Ingenico Move 3500
Ingenico Move 3500
(T) Customer Forgotten PIN Code
If your acquirer allows it, you can perform a PIN Bypass to bypass the entry of the PIN code, by pressing the cancel key followed promptly by the menu key twice. If the card allows the PIN Bypass you may find that the acquirer declines the transaction. Transactions taken by PIN Bypass are subject to […]
Move 5000 Terminal Overview
This short guide provides you with a Move 5000 Terminal Overview. Contents of Box Please note: The power supply unit provided with this equipment is specially designed for Ingenico terminals. Do not use any other power supply. Terminal Overview Keyboard Details and Functionality Please note: Some keys can have other functions depending on […]
Move3500/Move5000 Contactless Sale
Follow these easy steps to conduct a Move3500/Move5000 Contactless Sale. From the READY prompt enter the sale amount for the transaction and press ENTER. A contactless symbol will be displayed if the amount entered is below the maximum contactless limit. The cardholder should present their card over the contactless symbol on the terminal display. The terminal will then […]
Card Not Being Read
Check that the magnetic card is swiped correctly (with magnetic band on terminal side). Swipe again the card with the magnetic stripe movement constant and rapid Verify that the magnetic strip is not damaged, grooved or cracked Make sure you have correctly inserted the smart card into the smart card reader and removed the card […]
Move 3500/5000 Swipe Sale
Follow the steps below to conduct a Move 3500/5000 Swipe Sale. 1. Select SALE from the transaction menu. 2. Insert / Swipe / Present screen is shown. 3. The SALE menu screen will be displayed. 4. Enter the sale amount and press green key. 5. Terminal will contact the acquirer. 6. Auth code is returned […]
Move 3500 Terminal Overview
This short guide provides you with a Move 3500 Terminal Overview. Contents of Box Please note: The power supply unit provided with this equipment is specially designed for Ingenico terminals. Do not use any other power supply. Terminal Overview Keyboard details and functionality Please note: Some keys can have other functions depending on […]
Move 3500 Key Features
Strong Customer Authentication As part of PSD2 – The second Payment Services Directive from the EU, if a cardholder uses their contactless card to spend up to £150 or make five Contactless transactions in succession, they will be asked to insert the card and enter their PIN to validate th next card transaction. The contactless […]
Move3500/Move5000 Contactless Sale
Follow these easy steps to conduct a Move3500/Move5000 Contactless Sale. From the READY prompt enter the sale amount for the transaction and press ENTER. A contactless symbol will be displayed if the amount entered is below the maximum contactless limit. The cardholder should present their card over the contactless symbol on the terminal display. The terminal will then […]