3 Ways to Increase Customer Loyalty

Article by Megan Grosso

Customer loyalty = happy customers and more sales. Here’s how we do it:

1. Be honest and transparent

Stay true to your word, and don’t lie to customers - there's nothing they hate more.

2. Under promise and overdeliver

Aim for exceptional customer service each time - this is what customers remember.

3. Promote your brand

Part of creating a loyal customer base is promote your business in in places where your potential customers are active. This could be social media, Facebook groups, local forums or even a local noticeboard.

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