Display Icons
The following is an index to the icons shown in the status bar. Battery level indicator Signal strength indicator Connectivity indicators The following is an index to miscellaneous icons Additional icons Welcome screen graphics
Contactless Transaction Prompt to Insert Card
It is routine for a contactless card to require a further security check occasionally. If the card is used for a lot of contactless transactions, this should be expected. This prompt is to prove the customer is the genuine cardholder. Once the PIN is entered the counter will reset and the customer can begin using […]
Terminal Menu and Reports Menu
Reports and terminal menuThe screens below show the Reports and Terminal Menu. This is displayed by pressing the F1 key when the Transaction Menu or Welcome Screen is displayed. The menu options may be split between two screens. To access the second screen, press the ARROW key below the display. This operation can be repeated […]
Power On & Using the Terminal Keypad
Please note: The screen-shots and receipt on your terminal may differ in detail from those depicted in this manual. Turning the terminal on Connect power supply to a nearby electrical outlet. Hold down the power button (located above the red cancel X button) until the display illuminates. Remove the protective film from the display if […]
Castles VEGA3000M Swipe Sale
If your terminal cannot read the Chip on the presented Chip Card (or one is not present) you may be given the option to swipe the card’s magnetic stripe (located on the rear of the card). Follow the steps below to conduct a Castles VEGA3000M Swipe Sale. Step 1 When the terminal is ready to […]
VEGA3000M Contactless Sale
Follow these easy steps to conduct a VEGA3000M Contactless Sale. The terminal will offer contactless payment if:1. The terminal supports the functionality.2. The card supports the functionality.3. The transaction amount is suitable. Step 1When the terminal is ready to perform a Sale transaction it will show the ‘Enter amount screen. If the cardholder requests a […]
Training Mode
Please note: The Training Payment Card is not supplied with the terminal as standard.Once the terminal is switched to Training Mode it enables the user to perform all transaction types without the actual transfer of funds. You may use normal Chip and PIN cards to perform these training transactions. How to switch to Training ModeEnsure […]
Hotel Mode – Pre-Authorisation and Completion
The Vega 3000 family of terminals allow transaction types for use in the hotel industry. These transaction types are also relevant for other merchant categories such as car rentals. The transaction is performed in two parts: a ‘Pre-Authorisation’ and a confirming ‘Completion’.Hotel and Rental configuration, Express Check-Out feature (that allows Customer Not Present check-out) and […]
Setting the Merchant Password
You may be asked to enter a password to perform certain functions. Different passwords protect different terminal functions and it is best to change these from the factory default to protect against potential fraudulent usage of the terminal. We strongly recommend to change this password on a regular basis. Please note: To protect against fraudulent […]
Chip & Pin Sale
Step 1 When the terminal is ready to perform a Sale transaction it will show the ‘Enter amount‘ screen. You can start a Chip & Pin Sale transaction in one of two ways: Option 1 Enter the Sale amount in pence and press the green ‘OK’ key.Example: Typing in 1000 would equate to a value […]