Customer Not Present (CNP) Sale

Article byMegan Grosso

A payment made where the cardholder does not, or physically cannot, present their card to you at the time of purchase.

When prompted with the READY screen, press MENU twice.
The option for Mail Order will be listed, press the respective function button to select it.
An option for Sale will be listed under F1 or Refund under F4 . Select the appropriate option depending on your transaction type.
Enter the Sale or Refund amount, then press ENTER .
When prompted to ‘present, key in or insert the card’, type the long card number into the card machine using the number keys.
Key in the Expiry Date. The format for this will be MM / YY. Then press the ENTER .
Key in the customer’s address. This will only be the 1^st line of the address and a house or flat number.
Note: If the customer doesn’t have a house / flat number, you will just press ENTER to get to the next step.
Key in the customer’s postcode. You can only enter the numbers of the postcode in order of how the postcode reads:
E.g. if the postcode is ‘MK9 1NJ’, you would enter ’91’. Then press ENTER .

If your business takes a lot of CNP transactions, you may find a Virtual Terminal to be a more useful method of taking payment.

BRONZE

Simple EPOS functionality – intuitive design with all the functions you need just a tap away
Integrated card payments – automatic transfer of total to card machine
Cash management – record and control cash payments with end day reconciliation
Barcode scanning – scan barcoded items for efficient service
Product management – create and manage your product, services, and taxes instantly
Reports – instant access to sales and product reports on device and online
Unlimited users – unlimited till and web portal users
Supervisor approval – enforce supervisor approval for specific functionality
Web portal – free web portal providing central reports and management
Offline capable – keep selling even if the internet is down
Secure cloud backups – all data is backed up to our secure servers
Free updates – subscribing merchants receive free product updates

Stock management – automated inventory control and reporting
Measured products – sell products by weight or length
Supplier management to centrally manage and report on suppliers
Stock containers – manage liquid stock and sell pints from barrels etc
Multiple stores – view, manage and support on all stores centrally
Import & export data – manage products, suppliers, customers and more in bulk
Fixed discounts – create pre-configured discounts for items or whole transactions
Secondary printer – operate a second printer to print order receipts
Configurable reasons – understand what has happened and why with configurable reasons
Enterprise class support – receive first-class support from our dedicated team
Enhanced reports – comprehensive reporting allowing you to fully manage your business
Age verification – setup age restricted items for both customers and clerks