Processing Cards

Article byMegan Grosso

Your terminal is able to provide the following transaction types:
• Sale
• Sale with Cashback
• Sale with Tip/Gratuity
• Pre-Authorisation
• Completion
• Refund

Please note: By default, your terminal will not be configured to accept all transaction types. Please contact your helpdesk for further details on how to add other transactions. There are multiple configurable options on the Vega 3000 range of terminals which are set by the acquirers. As such the transaction flows within these articles may vary slightly to those displayed on your terminal.

How to insert a chip card

If your terminal is fitted with a PIN Pad, the card reader in the terminal is disabled. In this situation the cardholder inserts his/her Chip Card into the PIN Pad card reader. If no PIN Pad is fitted, the cardholder can insert his/her Chip Card into the terminal or, if preferred, they can ask you to perform the operation.

If the card has a Chip on the front, insert the card either in the main terminal or separate PIN Pad (SPp10) with the Chip facing up and towards the terminal/PIN Pad. When the card is inserted correctly you should feel some resistance and hear an audible soft ‘click’.

How to swipe a card

If the card presented is a Chip Card, it must be inserted into the terminal. If your terminal cannot read the Chip you may be given the option to swipe the card’s magnetic stripe. As an additional security measure you may be requested to enter the last 4 digits of the card number.
If a Chip Card is swiped prior to being inserted into the terminal, the terminal will request the card is inserted into the Chip Card reader.
Swipe the card with the magnetic stripe facing down and towards the terminal. Swipe the card quickly in either direction.

BRONZE

Simple EPOS functionality – intuitive design with all the functions you need just a tap away
Integrated card payments – automatic transfer of total to card machine
Cash management – record and control cash payments with end day reconciliation
Barcode scanning – scan barcoded items for efficient service
Product management – create and manage your product, services, and taxes instantly
Reports – instant access to sales and product reports on device and online
Unlimited users – unlimited till and web portal users
Supervisor approval – enforce supervisor approval for specific functionality
Web portal – free web portal providing central reports and management
Offline capable – keep selling even if the internet is down
Secure cloud backups – all data is backed up to our secure servers
Free updates – subscribing merchants receive free product updates

SILVER

Includes bronze +

Stock management – automated inventory control and reporting
Measured products – sell products by weight or length
Supplier management to centrally manage and report on suppliers
Stock containers – manage liquid stock and sell pints from barrels etc
Multiple stores – view, manage and support on all stores centrally
Import & export data – manage products, suppliers, customers and more in bulk
Fixed discounts – create pre-configured discounts for items or whole transactions
Secondary printer – operate a second printer to print order receipts
Configurable reasons – understand what has happened and why with configurable reasons
Enterprise class support – receive first-class support from our dedicated team
Enhanced reports – comprehensive reporting allowing you to fully manage your business
Age verification – setup age restricted items for both customers and clerks

GOLD

Includes Bronze & Silver +

Customer management – full CRM module to create and manage customers
Appointments – create and manage customer appointments
Multiple printers – operate multiple order printers for different stations
Modifiers – use product and list modifiers to alter an order before its printed
Text reminders – operate multiple order printers for different stations
Commission – assign product and user level commission rates
Tab management – suspend and resume transactions in store
Time keeping – reportable clocking in / out for all staff members