Viewing System Information

Article byMegan Grosso

To view the system information, from the Main Menu shown, tap Admin Menu and choose “System Info”. The device will print various information that can be used for issue diagnosis.

Username	The username of the currently logged in user
User ID	The user ID of the currently logged in user
POS ID	The Terminal ID (TID)
POSitive Version	The version of the POSitive Payment Application
MID	The Merchant ID
Connection Type	The connection type i.e. Wi-Fi, Ethernet
Terminal Firmware Version	The base software of the terminal e.g. Paydroid 7.1
PTID	The Permanent Terminal ID (Serial Number)
Terminal Serial Number	The Serial number of the device
Terminal Model	The device model number e.g. A920PRO
Reconciliation Time	The time of the last reconciliation (Z Report)
EMV Enabled	If EMV processing is currently enabled or disabled
APN Name (SIM 1/2)	The name of the APN in Sim 1/2 e.g. O2 or Vodafone
APN (SIM 1/2)	The APN details of Sim 1/2 e.g. mobile.02.co.uk
Current SIM	What SIM is currently being used
Date	The date on the device
Time	The time on the device

BRONZE

Simple EPOS functionality – intuitive design with all the functions you need just a tap away
Integrated card payments – automatic transfer of total to card machine
Cash management – record and control cash payments with end day reconciliation
Barcode scanning – scan barcoded items for efficient service
Product management – create and manage your product, services, and taxes instantly
Reports – instant access to sales and product reports on device and online
Unlimited users – unlimited till and web portal users
Supervisor approval – enforce supervisor approval for specific functionality
Web portal – free web portal providing central reports and management
Offline capable – keep selling even if the internet is down
Secure cloud backups – all data is backed up to our secure servers
Free updates – subscribing merchants receive free product updates

SILVER

Includes bronze +

Stock management – automated inventory control and reporting
Measured products – sell products by weight or length
Supplier management to centrally manage and report on suppliers
Stock containers – manage liquid stock and sell pints from barrels etc
Multiple stores – view, manage and support on all stores centrally
Import & export data – manage products, suppliers, customers and more in bulk
Fixed discounts – create pre-configured discounts for items or whole transactions
Secondary printer – operate a second printer to print order receipts
Configurable reasons – understand what has happened and why with configurable reasons
Enterprise class support – receive first-class support from our dedicated team
Enhanced reports – comprehensive reporting allowing you to fully manage your business
Age verification – setup age restricted items for both customers and clerks

GOLD

Includes Bronze & Silver +

Customer management – full CRM module to create and manage customers
Appointments – create and manage customer appointments
Multiple printers – operate multiple order printers for different stations
Modifiers – use product and list modifiers to alter an order before its printed
Text reminders – operate multiple order printers for different stations
Commission – assign product and user level commission rates
Tab management – suspend and resume transactions in store
Time keeping – reportable clocking in / out for all staff members