Customer Not Present (CNP) Sale

Article by Megan Grosso

To conduct a sale or refund if the customer is not present, from the Main Menu, choose “Card Not Present”.

Choose either “Sale” or “Refund” as shown in Figure 27, the terminal will then redirect to a secure payment screen:

Type in the amount.
Type in the card details.
Enter optional reference.
Select Start Transaction.

If all details are valid the terminal will process the transaction.

If the transaction has been approved a green tick is displayed. If the transaction has failed a red cross is displayed.

The sale or refund process is now complete, the application will return to the Main Menu.

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