Bluetooth Terminals Shows Flashing Number / No Number on Status Screen

Article by Megan Grosso

What should you do if my Bluetooth terminal shows a flashing number, or no number, on the Bluetooth status section of the screen?

If the number is flashing ensure that the base unit with the Serial Number displayed is powered on and in range. If this is the case then power off the terminal and the base unit. Power back on the base unit and then place the terminal on that base unit and wait for the Bluetooth status to update. If the problem persists you should contact the terminal Helpdesk.

If there is no number displayed then power off the terminal and the base unit. Power back on the base unit and then place the terminal on that base unit and wait for the Bluetooth status to update. You should refer to the section entitled Bluetooth Base Setup for further details. If the problem persists you should contact the terminal Helpdesk.

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