What should you do if my mobile terminal fails to display a mobile network name on the screen, even though the provided SIM is inserted correctly?
Your terminal requires a good mobile network signal to operate, if you are in an area that mobile phones do not operate then the terminal will, also, not operate. You should move to an area of good mobile network signal.
If you are in an area of good mobile network signal you should try to turn the terminal off, leave for about 30 seconds and turn the terminal back on. If the problem persists you should contact the terminal Helpdesk.